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Patient Resources

Welcome! Here you’ll find information about online bill pay, commonly asked billing questions, directions and more. CU Medicine serves as a resource for patients receiving care from roughly 3,000 providers at the University of Colorado School of Medicine (SOM). An international authority and the leading academic medical institution in the West, the SOM offers cutting-edge research and technologies and superior medical treatment on one of the largest and most advanced academic medical campuses in the country.

Find a Provider Prepare for your first visit.

 

COVID-19 POLICIES

Our clinics are open to provide care for you and your family during this time for urgent in-person visits and virtual Telehealth services. The health and safety of our patients, their family members, and our team is our number one priority. 

For your protection, we have implemented the following procedures:

  • Currently, we are not seeing walk-in patients. Please visit our Appointment Request page or call your clinic directly to schedule an in-person or virtual health visit.

  • Non-urgent medical appointments should be converted to Telehealth visits or rescheduled if Telehealth is not feasible.

  • ALL patients checking in must wear a mask.

  • Adult patients who require a support person, may be allowed one asymptomatic person (at least 17 years old).

  • Any symptomatic patients will be directed to schedule a virtual visit and be sent for testing, if necessary.

Thank you for helping us to provide a safe healthcare environment for you and your family's healthcare! Please call your clinic directly about any health concerns. For more information about Colorado’s COVID-19 guidelines, please visit the Colorado COVID-19 website.


Pay Your Bill Online

We believe in providing convenient ways to access the information you need which is why we’re pleased to offer our improved patient payment portal. It’s a safe, secure, and fast way to pay your bill or see your account balance.

Visit Online Bill Pay

 

BILLING QUESTIONS

Have questions about your bill? Visit our Billing FAQs page to view answers to the most commonly asked billing questions. If you need additional assistance, our team is available to answer any questions you may have about your bill. For all other questions related to billing issues, please email our billing group or call our billing specialists at 303-493-7700.  

 

ACCEPTED INSURANCE & OUT-OF-NETWORK SERVICES

To view a list of CU Medicine’s accepted insurance plans, please visit our Accepted Insurance page to easily search our available plan options using our interactive tool.

For out-of-network services information, please click here.

 

MAP, DIRECTIONS & PARKING INFORMATION

Planning a visit to CU Medicine? Our office is conveniently located on Montview Blvd near the northeast corner of the Anschutz Medical Campus. 

View a comprehensive map of the CU Anschutz Medical Campus.

Visitor parking is located in our parking garage located directly east of our building with a visitor entrance on the north side of the garage. You must have a confirmed appointment at CU Medicine to park in our visitor parking or your car may be towed.  Note, CU Medicine visitor parking is NOT available for CU School of Medicine visitors. 

To find directions for a specific clinic location, please visit our Find a Clinic page to browse all of our clinic locations.

     

    NOTICE OF NONDISCRIMINATION