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Privacy Policy & Terms of Use

Information We Gather

The following information may be gathered from our website visitors: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site.

Use of Information

We use the information we collect on the site to enhance your visitor experience. Our information is not shared with parties outside of CU Medicine. CUmedicine.us makes use of Google Analytics for site traffic reporting.

Privacy/Access to Information

Your personal information is accessible only by designated CU Medicine employees including sales, training, support and administrative staff. In limited cases, personal information may be visible to our designated web service provider, but that information is only related to site functionality. No individual account information such as payment history, billing information or other sensitive information is stored on this site or accessible by any third party.

Security Measures

To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to no-authorized parties.

Use of Cookies

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website.

Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website. Additionally, third party advertisers on our site may use cookies for tracking purposes.

To change your cookie preferences, click the below button:

 

CU Medicine Recurring Text Message Program Terms and Conditions

These University of Colorado Medicine (“CU Medicine”) Text-to-Pay Recurring Text Message Program Terms and Conditions (“Terms and Conditions”) and CU Medicine’s Privacy Policy, available above, govern the Program (as defined below).

Program Description:

CU Medicine (which includes for the purpose of these Terms and Conditions its agents and service providers and may be referred to as CU Medicine) provides periodic text message updates and reminders to patients and patient representatives regarding their appointments, accounts, payment and billing for amounts that consumers may presently owe or may owe in the future (the “Program”). By opting in and/or providing your phone number to CU Medicine or its agents and service providers, you agree to receive periodic text messages. Messages are sent on a recurring basis and message frequency may vary. 

How to Opt-Out:

You may reply STOP to any text we send you to opt-out. Once you opt-out, we will cease sending you text messages unless you opt-in again. Opting out of text messages will not opt you out of other text messages you may have elected or will elect to receive from us through a different telephone number. You may also opt out by texting QUIT, END, CANCEL, or UNSUBSCRIBE.

Settings Reminder

This is a friendly reminder that CU Medicine does not dictate how text messages display on your phone or device; those settings are determined by the user in the device's hardware settings and selections. If your texts are set up to display on your phone’s lock screen or through banners or similar alerts, you can choose to disable this through your device.

Support/Help:

In case of questions, call 303-493-7700. You may also reply HELP to any text we send you to receive a text message with our name and a telephone number to which you may direct questions.

Supported Carriers:

Not all carriers may support our text message program.

Delivery:

We do not guarantee that you will receive any text messages under the Program. Circumstances beyond our control, including network issues, may prevent you from receiving our text message. CU Medicine is not liable for delayed or undelivered text messages.

Eligibility:

The Program is intended for use by U.S. residents who are at least 18 years of age.

Changes to Terms and Conditions:

We may revise, modify, or amend these Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted on our website. You agree to review these Terms and Conditions periodically to ensure that you are aware of any changes.

Program Termination:

CU Medicine reserves the right to modify or discontinue, temporarily or permanently, all or any part of the Program, with or without notice.

Message and data rates may apply.


Telephone Consumer Protection Act

By providing CU Medicine or its service providers with a telephone number, the patient/patient representative agrees that the CU Medicine or its service providers may use the provided telephone number to service patient account(s) (including contacting the patient/patient representative about obtaining potential financial assistance for the patient's account(s)), to send the patient/patient representative appointment and follow-up health care reminders , to send the patient/patient representative information, to schedule patient appointments, and to collect any amounts the patient/patient representative may owe to the Hospital. The patient/patient representative understands and agrees that CU Medicine and its agents, representatives, or other service providers as well their respective agents and contractors, including any billing or account management companies and/or debt collectors may contact the patient/patient representative at the provided telephone number(s) which could result in charges to the patient/patient representative. By providing CU Medicine or its service providers with a telephone number, the patient/patient representative expressly consents to receive pre-recorded and artificial voice messages, text messages, and the use of an automatic telephone dialing system. This consent applies to all services and billing associated with the patient/patient representative.

 

Terms of Use

You agree that your access to and use of this site is sub­ject to these terms and all applic­a­ble laws at your own risk. This site and its con­tents are pro­vid­ed to you on an  “as is” basis. The site may con­tain errors and may not be com­plete. CU Medicine express­ly dis­claims any rep­re­sen­ta­tion or war­ran­ty, expressed or implied, con­cern­ing the accu­ra­cy or com­plete­ness of the infor­ma­tion. Per­sons access­ing this infor­ma­tion assume full respon­si­bil­i­ty for the use of the infor­ma­tion and under­stand and agree that CU Medicine is not respon­si­ble or liable for any claim, loss, or dam­age aris­ing from the use of the information.

You may view this site and its con­tents using your web brows­er and elec­tron­i­cal­ly copy and print hard copies of parts of this site sole­ly for per­son­al, non-com­mer­cial use. Any oth­er use, includ­ing the repro­duc­tion, mod­i­fi­ca­tion, dis­tri­b­u­tion, trans­mis­sion, and dis­play of the con­tent of this site is strict­ly prohibited.